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Technology for Knowledge work: A relational perspective

Posted on December 5, 2023August 16, 2024 by DigiPub

Rasmus Ulfsnes will talk about this topic on Thursday December 14. This is an online-only talk.

Time: December 14 2023, 12:30 local Trondheim time.

Place: Online. Please contact Tangni for information about how to participate.

Abstract: In this presentation, we consider how two major trends drive digitalization. First, software product management focuses on fast and iterative development where users are involved in the design phase of products through product managers. Second, there is a push toward applying AI in knowledge domains. We show how these trends intensify the need to focus on relations between IS development and use. Through an interpretative case study of digitalization, drawing on ethnographic methods, we investigate key relations and how they compound into constellations of relations. We discuss key constellations of relations, how the data flow between constellations of relations functions, and how we can zoom in and out to understand relations—allowing for a reposition of IS development for AI, both theoretically and practically.

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