In this webinar we present our research about the participation process in Helseplattformen—how effective it was, and what types of knowledge the participating employees had or wished they had.
We will look into how subject matter experts (SMEs) in Helseplattformen coped with the various demands of the role, and what type of knowledge they needed for effective participation. We will also discuss organizational conditions for effective employee participation.
User participation has been a central theme in the development of the Helseplattformen system. Even before the procurement phase, several employees participated as subject matter experts in the process of defining requirements. Throughout the project, more than 1,000 employees took part in various roles related to requirements specification, testing, implementation, and more.
We have conducted research on the participation process in Helseplattformen—how effective it was, and what types of knowledge the participating employees had or wished they had. In this presentation, we will present and discuss some of our findings.
- Presenters: Hamid Mehmood, Babak Farshchian, Syed Sajid Hussain Shah, NTNU.
- Language: English.
- Target audience: Practitioners and academics.
- Format: Originally held Online via NTNU’s Zoom server. Now available on YouTube.
- In collaboration with: Projects PlatVel, Team Digitalization Competences, and NTNU-NAV-HMN collaboration program.
This presentation was given in person during the NTNU Health TSO breakfast meeting on June 5. Due to popular demand we also held an online version of the presentation on June 19. We have also made the presentation available as a YouTube video you can watch.
This presentation is part of our research-based digitalization webinar series, where we showcase research done by NTNU’s researchers on topics relevant for the society and practitioners. Please contact Tangni or Babak if you want to be on our mailing list!