We are happy and proud to announce that Hamid’s latest paper was awarded as the best paper in PACIS’ digital transformation track. The paper, which he wrote together with prof. Amany Elbanna, was also a runner up for best conference paper.
PACIS, the Pacific-Asian Conference on Information Systems –one of the AIS-sponsored conferences in the IS field –was held in Ho Chi Minh City in Vietnam, July 1-5, 2024. The paper is part of Hamid’s PhD thesis and is about knowledge integration among employees going through digital transformation. Hamid has studied Helseplattformen in his thesis.
Paper title: Digital Transformation Projects and the Challenge of Knowledge Integration in Practice.
Authors: Hamid Mehmood (NTNU), Amany Elbanna (Royal Holloway University of London, now at Univ. Sussex).
Abstract:
Digital transformation (DT) projects demand innovation, future-orientation, and multidisciplinary perspective from the users participating in these projects. Participating users need to integrate knowledge across many boundaries to achieve these demands. In this study, we examine how the knowledge integration of DT participating users’ takes place within traditional participation methods. Through a case study of a large DT project and drawing on Carlile’s knowledge integration framework, the study identifies a contradiction in the trajectories of users’ participation and knowledge integration. It shows that this contradiction when unresolved can impact the success of DT project leading to unsatisfactory outcomes. The study sheds new light on the knowledge demands of digital transformation projects and contributes to practice.